Questions & answers

Niche perfumery · decants · delivery · service

Who we are

Intoxication — a niche perfume house

We are a perfume house for those who choose consciously: niche, selective, luxury. Not mass-market retail — a curated space where every fragrance has a story and a context.

Our specialty is original decants from 1 to 30 ml. It’s a chance to meet a fragrance face to face before investing in a full bottle. One quality standard across online and offline.

Intoxication — a niche perfume house
  • 40 000+ Fragrances in the catalogue
  • Since 2022 On the market
  • 3 Boutiques
  • 1–30 ml Decants to order

Intoxication · FAQ

Answers to your questions

We’ve gathered the most common questions about niche perfumery, decants, delivery and service at Intoxication. Pick a category or expand a question — and if you don’t find the answer, our consultants will help you personally.

Answers to your questions
General questions

01

General questions

About the brand, authenticity and the Intoxication range.

  • Intoxication is a house of niche and luxury perfumery. We specialise in original decants from 1 to 30 ml, and we also sell full-size bottles, miniatures and testers.

  • Yes. We sell exclusively original niche and luxury perfumery from official suppliers. No replicas — only authentic fragrances.

  • Our catalogue has over 40,000 items. The range, prices and availability are updated daily.

  • Yes, we have physical boutiques alongside our online store. Contact us for current locations.

Every fragrance is original. Every decant is controlled.
Niche perfumeryEvery fragrance is original. Every decant is controlled.

02

Decants & orders

How to choose a fragrance, a volume and complete your purchase.

  • A decant is original perfume transferred from a full-size bottle into 1–30 ml atomizers. Learn more: What is a decant?

  • On the product page, select the volume you need — from 1 to 30 ml. The price is calculated automatically: per-millilitre cost × volume + the cost of the atomizer.

  • Some items are available for pre-order. The current delivery time is shown on the product page — you see it before placing your order.

  • Choose a product from the catalogue, add it to the cart and complete checkout on the site. A confirmation will be sent to your email.

  • Detailed terms are on the Shipping & payment page.

Decants & orders
Delivery, payment & service

03

Delivery, payment & service

Logistics, payment, returns and customer support.

  • Delivery is via DHL Express with tracking. Orders placed before 3 PM are dispatched the same day. Store pickup is also available.

  • Card payment on the site at checkout (Visa, Mastercard, PayPal, Apple Pay, Google Pay). A payment link can also be sent by email.

  • Perfumery of proper quality is non-returnable under applicable law. In case of a manufacturing defect — exchange or refund.

  • Write to us via the form below or our social channels.

Our approach

Why Intoxication is not an ordinary store

01

Authenticity

Only official suppliers. Every decant is an authentic fragrance, no compromises.

02

Curation

Not a mass-market range — a curated niche of 40,000+ items, updated daily.

03

Decants

Sterile atomizers, precise dosing, volumes from 1 to 30 ml — try a fragrance before a full purchase.

04

Service

Fragrance consultants, boutiques and worldwide delivery — one quality standard.

The right fragrance finds its owner — our role is simply to make that meeting possible.

The Intoxication team

Why customers trust us

Transparency, authenticity and service — the basis of every purchase at Intoxication.

100% authenticity

Only official suppliers. Every decant is an authentic fragrance.

Up-to-date catalogue

Prices and availability are updated daily — you see the real picture.

Decanting control

Sterile atomizers and precise dosing at every step.

Online + offline

Physical boutiques and worldwide delivery.

Didn’t find an answer?

Write to us

A fragrance consultant will reply within the business day and help you with choosing a scent, decants or order status.